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Atelier Offices

Reach Our Client Care Team

Paris Flagship Atelier

42 Rue du Faubourg Saint-Honoré
75008 Paris, France

Direct VIP Concierge

Telephone: +33 1 42 68 55 00
WhatsApp VIP: +33 6 12 34 56 78

Electronic Correspondence

Styling: concierge@maisonvesper.com
Press & Media: press@maisonvesper.com

Private Fitting Hours

Monday – Saturday: 10:00 – 19:00 CET
Sunday: By Prior Appointment Only

Private Inquiry

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Patron Assistance

Frequently Asked Questions

What are the lead times for global express delivery?

All orders are processed within 24 hours. Express courier air transit takes 2-3 business days to North America and Europe, and 3-5 business days to Asia and the Middle East. All import taxes and duties are pre-calculated and covered by Maison Vesper.

How does the 30-day complimentary return process work?

We provide pre-printed DHL Express return shipping labels inside every garment box. You can schedule a complimentary doorstep courier pickup at your convenience. Garments must be unworn with original security tags attached.

Can I request custom sleeve lengths or pant alterations?

Yes. Our Paris and Milan master tailors offer complimentary sleeve, hem, and waist alterations prior to dispatch for verified Vesper Society members. Simply note your measurements in the order checkout field or contact client care.

Are your Mongolian cashmere and silk materials certified organic?

Absolutely. All Mongolian cashmere is certified GOTS (Global Organic Textile Standard) sourced from nomadic herding co-ops. Our mulberry silk satin is 100% organic and dyed using closed-loop zero chemical processes.

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